Have do people go about recording/logging references from satisfied customers.
What is the longest would you leave it before contacting them for the reference.

I send out a customer survey form after the event. And if this works you can see it below.

«Clt. Title» «Clt. Surname»
«Clt. Add #1»
«Clt. Add #2»
«Clt. Add #4»
«Clt. Add #5»
«Clt. Add #6»
«Clt. Postcode»


Thursday, 12 June 2003


Dear «Clt. Title» «Clt. Surname»

Thank you for booking «Artiste», for a / your «Function Type» at «Venue Add #1», on «Function Date». I hope
all went very well, and as part of our continuing policy to ensure we are suppling entertainers of a very high
standard, we would like to ask if you could take a few minutes to complete our customer survey form, as your
opinion and comments are valuable to us, so that we can maintian a standard, expected by everyone that uses
our services.



Yours sincerley,







MIKE MOORE


CUSTOMER SURVEY

Name of Client. «Clt. Title» «Clt. Surname» Date of Function. «Function Date»
Name of Artiste. «Artiste» Type of Function. «Function Type»

Thank you for taking a few moments of your time to complete this questionnaire, please indicate the comment
closest to your response to the associated question.

1. Did the artiste arrive and set up on time ? On Time Late

2. Was the artiste dressed suitably for the occasion ? Too Formal Just Right Too Casual

3. Was the size of the disco suitable for the venue ? Too Big Just Right Too Small

4. Did the artiste present themselves well ? Too Chatty Just Right Too Quiet

5. Was the music selection suitable for the occasion ? Too Modern Just Right Too Old

6. Did you have to ask the artiste to change the music ? Yes No

7. How was the volume of the music ? Too Loud Just Right Too Quiet

8. Did you have to ask the artiste to adjust the volume ? Yes No

9. What did you think of the light show ? Too Many Just Right Too Little

10. What did you think of the overall performance ? Good Fair Poor

11. Would you book entertainment from us again ? Yes Perhaps No

12. Could we give your name and number as a reference ? Yes No

13. If you enjoyed the service we provided, would you like to leave a message on our guestbook, at
www.mike.moore.ent.clara.net, and from main menu, select sign guestbook.

14. Any other comments : (Please use the back of this sheet for additional space)

Cheers for that mikee, i could taylor that to suit me requirements..

Thanks.

Are we have a winner of a cupie doll, member, who wishes to remain anonomous, spotted the spelling mistake

QUOTE

I'm not going to point this out, publically, on the forum, but your reference/customer survey, has a spelling mistake on the letter. Its the spelling of "Sincerely" at the bottom of the letter part. All the best

OK I'm a DJ, does that mean I've got to be able to spell as well (lol)

thanks for that mikee - very useful - ive always meant to put one of those together but just never got round to it.