I ordered online a Denon DN HD2500 for what appeared to be the BEST price I've seen the unit offered for in the UK. The order went through, payment by a third party mechanism was accepted, I thought everything was fine - the website also showed the item to be available ex-stock.
Went online this morning to track my order - my account status was showing that I had been "Refunded". Alarm bells rang - I thought they had decided not to honour the price - perhaps it had been a mistake etc. So I rang them today and spoke to a sales person, who informed me that the reason the order could not be fulfilled was that, "They couldn't get it" - I questioned this, as it should have been ex-stock. "No, Denon have discontinued it, but they have said a few, and I mean just a few, units might be available in October, but guess what - it's gone up £200". He then offered me his reckoning that the Pro-audio arm of Denon wasn't doing so well after the takeover and he thinks they have put it on the back burner.
I said "Thanks, I'll leave it - what a shame for such a cutting edge unit to be discontinued and obviously to buy one would be a risk, with the likelihood of no after sales support, if Denon are having difficulties..."
Anyone got any news? I think this was a price issue and they just didn't want to admit it. Failing that, if that Denon which was going for £500 on here about a month ago is still going....get in touch!
