Depends what they mean by protect. The Macrotechs have the ODEP system which emulates the output transistors and gradually reduces the system gain as the transistors heat up...so controlling the loading of the amp throughout the night.
The ODEP lights will come on when the system is normal, and flash with normal audio signal, and then slowly dim to off as the limits are reached. Some people think the ODEP lights are clip or trip lights..they aren't.
The Macrotech has several limiters fitted as standard, they are setup by concealed switches just under the front grille, most people dont even know about them as they arent labelled and can't be seen...only 'felt' with a probe.
As well as ODEP, it also has dynamic current limit (like the EV/Dynacord) so that, in theory, if you, for example short out the speakers or put too much load on there, the amp will limit itself just short of overload and do this all night if necessary.
They may have blocked or stuck fans or filters or something daft like that!
The Macrotechs have not got their bombproof reputation lightly!!!!!!!
Having said that, I have a Macrotech 5000VZ in at the moment which blew up during a soundcheck for Tall Paul...I'm sure he was not impressed. Still, it's 12 years old and used every night to its limits.